Rinnai Central App (P) - CA ENG

Download The Latest Rinnai Central™ mobile app

Rinnai Central Mobile App - Enhancements

If you have not already updated your Rinnai Central mobile app to version 5.0 from the app stores, you will need to download today in order to take advantage of these important updates.

The current version of the Rinnai Central App will inform you to download the new version of the App. However, using the current version will have limited functionality.
If you fail to update to the latest version some functionality will be impacted, such as your ability to register products.
You will be able to access the Release notes for version 5.0 in the mobile store to understand all updates and changes.

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Rinnai Central | Apple Store

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Rinnai Central | Google Play

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Important Notice

ALL FUNCTIONS MARKED WITH AN * WILL REQUIRE THAT YOUR COMPANY CURRENTLY PARTICIPATES IN THE RINNAI PRO NETWORK PROGRAM. To use the marked (*) functions in the APP the Pro must also use a user ID and email that has already been assigned to your company within the Pro Network

ALL FUNCTIONS MARKED WITH † WILL REQUIRE A WIRELESS MODULE SOLD SEPARATELY. Please note that when the wireless module is connected to the water heater, Smart-Circ™ Intelligent Recirculation™ will be disabled and recirculation will need to be setup in schedule intervals for on demand use.

PRO Features

Product Registration: Easily register units for your customers so they can take advantage of the extended service plan. Conditions apply and only on select models.

Manuals & Guides: Get instant access to owner installation and operations manuals, technical bulletins and data sheets, and more to provide an excellent installation and service experience.

Tools & Resources: Get your hands on the most-up-to-date product warranty documentation, online training courses, step-by-step tankless water heater flushing procedure guide & video, and document library.

Troubleshooting: The tankless water heater diagnostic code document provides a quick code reference with easy-to-follow steps to troubleshoot any code(s) displayed during installation or service.

Order Parts: Ordering parts has never been easier and On-the-Go!

Solution Selector: Simple tool to help you find the ideal Rinnai tankless water heater system for your customers to meet their needs.

Rebate Finder: Help your customers save money and energy when purchasing a qualifying Rinnai product.

Rinnai News: Get the latest news on new product announcements, company events and sponsorships, and much more!

My PRO Status Dashboard*: Provides a snapshot of your PRO account: number of products registered, points earned, and installations registered year to date.

Registration History*: Have immediate access to a detailed list of products registered with key information to provide your customers guidance on future maintenance services needed to keep their units in optimal working condition.

Phone Leads*: Never miss a potential lead while you are in the field. Easily access your leads at any time, get back to your customers and close the deal!

Set Up Customer RMW200 Wirelss Module†: Set up your customer’s wireless module from your phone and reduce installation time. (Customer needs to have a Rinnai Central app account)